Wednesday 19 January 2011

Son's of the Soil!

Today’s Commodity Ex rate
1 kg onion = 1 kg Rupees

Where do all the money bags go? I plan to trail the flow of money that comes from the onion.

Supply Chain

Farmer > Wholesaler > Retailer < Consumer

Flow of Money

Peanuts > Cheese and Olives > More Peanuts
Effort/Role

Hard Physical Labour > Logistics > Retail Therapy< Consumption

Is there Justice in the world?

Monday 16 August 2010

Vande Mataram!

Freedom:

I grew up in India and remember getting a national holiday on Aug 15th every year for Indian Independence Day. Honestly I was happy to get a day off, not thinking too much about it since I was born in the egalitarian 80’s, and independence just meant another word in the dictionary.

Work took me to different countries in Europe and Asia. That’s when it occurred to me what freedom really meant. In no other country in the world leaving India (for me) that you feel real freedom, to do and act without fear. Freedom I then realised is a privilege.

What is freedom then?

Freedom lies in the mind and action, and to be truly free there has to be a harmony in thought and action. To act in really freedom is to nurture free spirit. Freedom gives liberty and empowers people to dare.

If this is what freedom is, are we really free?

We the people have defined boundaries for ourselves, built systems of law and order, formed public opinion and created objects of moral and legal authority for governance to moderate the so called liberty that we all deserve- freedom. Morality is a tool to curb freedom and fear it’s a commonly traded currency.

Unfortunately there is no real freedom in action; freedom today is a limited to the mind to thoughts alone. We need a world without fear a world with responsible action, a world filled with love, peace and happiness and freedom of choice, freedom of speech, freedom of thought and freedom of action.

Friday 29 January 2010

German Corridor!

Recently I had the opportunity to meet a highly prestigious client in Germany as a part of their IT procurement process.

They invited Vendor’s to discuss and present their RFP, and to take any questions from them. What truly amazed me was the quality of the RFP, it was well thought off, exhaustive, detailed, articulate and totally informative and transparent. Wow!
This RFP’s were provided to the vendor’s a few days before the meet to form their thoughts on it. I appreciated it, read it and formed an impression of the client and its IT environment and the expected Service delivery model.

The meeting started with a lot of energy and the eager beaver Vendor’s introduced themselves and the presentation took off. The Clients introduced themselves and took us all thru their requirements again and were happy to receive any questions. Towards the end, all of us in the room realized that the project in discussion was a small one and to acquire it would mean to climb up steep walls in terms of expectations. Took the wind out of most of the vendors! Finally got everyone thinking if all that effort is worth the financial benefit that would accrue.

What truly got me thinking is the German love for Protocol, detail and Process. Imagine putting up a 150 page RFP document together, I am thinking of the deliberation, discussion and meetings. Imagine covering all angles security, service methodology, service locations, process, landscapes, timelines, indicative numbers, expectation areas, performance areas, reporting, infrastructure, quality control, system landscapes, liquidated damage clauses….etc

Not that a Good RFP would not provide all these details and more, they would off course. But definitely for a project of this size the RFP was detailed and exhaustive. And I must commend their efforts to articulate themselves giving no room for error and confusion.

The German love for Protocol is truly unbelievable; there are no Grey areas. Its either Black or White. What is Grey? Does that exist?

Well I think we should invite them to India, for a shot of Grey goose vodka :-)

Wednesday 13 January 2010

Listen up Australia

When someone says Australia, my senses sharpen in delight. I imagine the great outdoors, wonderful beaches, surfing and the beautiful people living there. There is a rush of adrenaline!

There is a sense of excitement in the term –‘Australia’ it has always fascinated me that at one point in my life I believed that it was my destination of choice. A soft factor emerges from Australia that attracts; maybe it’s the sporty beer ads and the surf boards that evoke that emotion. But unfortunately not anymore…

Let me introduce the typical Indian student who goes to Australia; let’s call him Ravi for instance. Ravi is around 21, medium height, not built an average student, has a sibling, and comes from a middle class family in India. His father works for a public limited company his mother is a housewife and his sister is still studying. He lives in a city in a small suburb nothing spectacular, but it’s sufficient.
Ravi aspires to go international to study, convinces his parents that it is the right choice for him. His parents are reluctant to send him far from home, in their eyes he is still a kid. Ravi cites examples of other kids who made this move and convinces them. Ravi’s father then tells him about the expense involved and says it is very difficult to make it happen as it was never planned. Ravi goes and talks to his friends and comes back with the suggestion of a bank loan. Ravi’s father still is not interested and does not want to listen to any of it and reminds him of the astronomical dollars involved!! Ravi becomes adamant; his mom bursts into tears and tries an emotional angle on the son. Ravi has made up his mind, its Australia or nowhere else!!

After a week of heated debate and cold war an understanding is reached. That Ravi shall go abroad! Ravi is thrilled beyond words; he has already started dreaming of life abroad. He does not get sleep at night in his excitement. The family start preparing, admissions, visa, cash, finance, loans et all. All Negotiations are thru and admissions are done, visa is obtained, tickets are booked and its time to leave. Ravi is excited he dreams of riches of making money of a life of enjoyment. Ravi’s mother seeks blessings of the almighty, prays to all the deities for his son’s success, Ravi’s father is proud and talks to his friends about his son’s destination and the virtue in that decision. Ravi promises to be less of a financial burden and also promises to send some money from abroad.

At the airport there is Ravi and his extended family, chacha, chachi, mama, mami, bhai, behen, aunts, neighbors, friends, lovers…all bid a tear full farewell to Ravi and wish him luck!! Ravi feels loved to see 50 people in the airport waving at him from the departure gate. He is waiting for check in and turns back every 2 mins and he sees 50 pairs of anxious eye balls watching him. Ravi checks in, he is overweight! He curses the air flight officer in silence at the airport counter and tries to do the switch; he removes some clothes from the check in and stuffs it into his hand baggage. He readjusts the cooker, vessels, the chawal (rice) and dal (lentils) he is carrying. Stuffing as much as he can in the hand luggage, phew just made it. Ravi checks in! His mother starts weeping; his father gives him thumbs up sign! And puts up a brave face – Go make me proud son he says in silence!
Ravi Arrives in Melbourne, his mouth opens looking at the airport. He gawks around and suddenly he feels like a village bumpkin. He gets out of the airport and looks around for someone who has come to receive him, he feels disappointed! Suddenly he misses his family and there is a strong emotion running from his lower gut up his body. Welcome to Australia Ravi! That night is the longest night he spends in his room; he is unable to sleep and thinks about his family.

Life goes on and Ravi acclimatizes himself makes friends at the university, settles down and then thinks about making a living. Starts applying for part time jobs, looks around for odd jobs. He is extremely lucky and lands himself a decent job at 15 Australian $ per hour, he works hard, he does some cash jobs in the weekend, works extra hours if needed. He manages to make enough money and at the end of the month does the math, he has a surplus!! Without a doubt in his head he sends money home to his parents, tries to contribute towards his expensive education. He feels happy, relieved and start believing that he can do this every month. Education and employment takes most of his time, he comes back to cook and eat at home – he saves the last penny!

Time flies and now he feels comfortable, he manages to study at night, attend univ in the morning, work in the evenings and socializes in his limited means, nothing expensive mind you. He needs to conserve and send money to his parents. Its holiday time univ is closed, his teachers are out on vacation surfing, cycling, adventure sports on the beaches then its autumn, winter sets in there is another vacation his university teachers are out again on vacation heading to warmer places. Ravi stays put!! He is working, eating at home, spends his time studying and offers his morning prayers to appease the god’s.

Spring arrives and with it an incredible offer, he gets an 8 hour job that would pay him $200. Ravi gets up early to leave his house, says his prayers, eats his breakfast, calls his folks in India and leaves home. Ravi is walking all alone in his block thinking of his university exams and if he can probably do a trip to the gold coast, since it’s out of his season now he reasons and he has a small saving he can experience the beautiful beaches. Suddenly he snaps out of his thoughts when he sees something approaching quickly from the corner. He stops and looks in the side to feel a very muscular hand landing on his jaw; it felt like a hammer just landed on his face. He falls down on the sidewalk, gets up quickly and gets ready to run. Before he can set off, he sees a group of 6 guys well built, tall, athletic guys looking down on him.

They rag him a little, play with him. He is unable to decipher their slur, he is trying to place the accent and get used to it. He understands the term – ‘money’ now he knows what they want. He slips his hand in his purse and pulls out his wallet and hands it over, they are disappointed in him to find only a 50 $ bill, Ravi has taken the advice of his father and has kept a 200$ bill in his pocked on the inside of his pant. He does not get that out. They chide him and make fun of him, they push him but he is determined not to give the rest of the money, he pleads to them that he is just a student and he is poor and his family is not financially well off. They hear nothing of it, push him to a corner. They pull his Gold chain that he is wearing given to him by his mama for his 18th birthday, Ravi feels disappointed and tells them that he can give them more money but not the chain, since that is a gift.

He pulls out the 200$ with which he was planning the vacation, and offers them the money. They get enraged, they call him a liar, they call him a rat and to go back to where he belonged. Suddenly he felt a very painful twinge in his stomach, very sharp and painful, he looked at his stomach and all he could see was blood gushing out. He felt another twinge of pain, this time on his back, he felt like his body was on fire. He felt faint, he felt his heart racing in his body, he could hear it pump like a wild animal caged, and it wanted to break free. He felt sleepy, he felt helpless, and he was missing his family. He was thinking of how he would earn the $200 today, and suddenly he felt weak and drained… he could feel something warm on his face. Someone was pissing on him, Ravi never once thought he would die, but he did…… Ravi returns home in a coffin to a greiving family, peace be upon him.

Now listen up Australia and fellow Australian’s, is this you want to be remembered for? Has the rush of adrenaline pushed you to a corner that you behave like a street rat spreading chaos and confusion for the Indian Community? What exactly is your problem? Do you feel that we are a threat? Do you think we take away your low paid jobs? Is that why you hate us? We Indian contribute about 5 billion $ + annually to your education system, we give business to your education institutes, airways, hotels, hostels and your local economy. We fund your expensive vacation that your teacher’s take; we contribute in their buying houses and car’s. We contribute to your government for building roads, infrastructure projects and communities.

Do you look at our 15 $ per hour part time job as a threat!! Have you forgotten the 5 billion $ contribution. Let me promise you that we are capable of putting you out of business and spending elsewhere. All your glitzy marketing will go down as a useless expense if you do not curb this menace and give us a safe passage! We do not want to indulge in your bullshit about similar attacks in a big city. Stop this racial profiling and look inward, run campaigns, run adverts, do whatever it takes, but STOP this. Protect Ravi…Is this the person you really want to kill?

Wednesday 9 December 2009

Where the Mind is without Fear

Where the mind is without Fear,
And the head is held high,
Where knowledge is free,
Where the world has not been broken into fragments,
Into Narrow domestic Walls,
Where words come out from the depth of truth,
Where tireless striving stetches its arm towards perfection,
Where the clear stream of reason has not lost its way,
Into the dreary desert sand of dead habit,
Where the mind is led forward by thee,
Into ever widening thought and Action,
Into that Heaven of Freedom my father,
Let my County Awake!

Rabindranath Tagore

Saturday 5 December 2009

Aboard Air India AI 916

23 September 2009,
Chatrapati Shivaji International Airport
Mumbai,India
12.10 a.m
I am inside the Air India flight onward to Frankfurt, seat no.18A.
Air India has luckily started boarding on time; I think they should take off t the right time too! That would be a pleasant surprise.
I visited India for two and a half weeks and had a short and power packed journey. I am struggling to think of something to write about this trip, where I witnessed my country from a western perspective. And honestly it was not impressive...Not that it impressed me even from a Indian perspective.
I am sure that most of us know the appalling surface level issues in India, dirty roads, stench, crowds, filth, poor infrastructure, the list is endless. Right now I would like to think beyond these surface level issues.
First and foremost on my visit to Mumbai, I was amazed by the boom of the services market in this country. Services Galore, Banks, Insurance, Gym’s, Beauty Spa’s, Ayurvedic massages, Shopping Malls, Dealer Networks, Mobile telephony, Game parlours, Restaurant, Fast food parlours and the list is endless....What gets my attention is the affordability factor that comes in, how does the average urban Indian afford these services. Where are they employed, how do they afford it. This question gets me thinking – what concerns me most right now is that this service boom is servicing itself. Services boom consuming in turn more of services...
Whatever happened to the Industries that create Value in the economy? What’s happening to our industries/ small scale industries/artisans? Are they able to fairly compete nationally or internationally?
What upsets me is the second hand treatment given to agriculture and manufacturing, the valuable sectors of the economy. Every budget I hear our finance minister forgoing farm loans and giving low interest rate loans for farmers, but does this stance really give any boost to the sector. I was reading about a group of Agriculture Professors in Tamil Nadu who have come together and urging farmers to invest in better technology (drip irrigation, crop supplements) in Farming, thus improving yield by 100-200% in some instances. Now those farmers have got their return on investment and they have set up a shop sourcing directly from manufacturers and selling high quality products to the farming brethren.
The issue of Farmers in India is complex but can be solved through Technology, Logistics and pricing. Pricing mechanisms that ensure the Farmers get his efforts worth and leaving middlemen with lesser. All this is not unknown, what we lack is political will and efficiency from the Indian Babus.

Although the Service sector growth stands out in revenues and employment, it does not score high marks in its real essence the intangible factor of quality, customer service. The service levels and quality are so poor in spite of investment in technology and processes. Compare it to the west there are fewer staff but well versed about their offerings. In India we have 4 to 5 times more staffing and staff with less knowledge on their product and offerings. And this stands out wherever you go – to avail services in India is availing shoddy experience without any fixed commitments from the service provider.
Why cannot India maintain quality??? What does it take to maintain quality in a mass market like India? Does quality have a high cost in India? Can people afford better quality today? Can we deliver High Quality with Low prices? I am of the opinion that India for one can deliver good quality products for very competitive prices; the trick is in harnessing the right resources.
Well I was swimming in Mumbai in a pool of a renowned sports association; and after getting used to the public pools in Europe. This was a rude ugly shock; maybe rude could be an understatement. All it takes to run a good swimming pool is a clean pool with good storage and changing facilities. All of which were amiss although the club charges Lakhs of rupees for membership. But hey there were 5 life guard’s in and around the pool, all it takes is to get these people to clean the pool walls and make it squeaky clean for more people to enjoy the facilities. We have resources, but not adequate will.
The socio economic factors of India have also influenced our cultural disposition. Poverty, hunger, filth, crowds, unhygienic conditions have driven the Indian masses to culturally ally with these situations. And our country has altered our socio cultural conditioning to accept without questioning.
The flight is already delayed by 40 minutes, and there has been no announcement yet! Sab kuch chalta hain yahan.
Implementation in India is a challenge for various reasons, lack of information flow, beauracracy, babudom and uneducated vote banks. And a weak will of the Indian Diaspora to change or be an agent of change. We the people of this country need to change, to see any development in India. Politicians are made by the process of democratically elected candidates by the people, of the people for the people. Why can’t we then raise awareness among the masses to seek the right questions, to seek a better living and look forward to a brighter future?
India is a mammoth project that needs to be undertaken only by the brave. For we have a system that fails to deliver- and has failed time and again. To revamp this system is not practical, however to make it efficient may not be. One of the ways Efficiency can be added by getting the parallel system of administration into main stream administration. The parallel administration is efficient and knows the right buttons to press in the myriad beauracracy. It took me 3 days and 400 rupees to get a driving license through an agent who works outside of the Indian administration, whereas it would have taken me three weeks and twenty rupees to get the same license from the proper channel.
How do I exploit this efficiency that already exists – within the system and by the system? How do we make the system more responsive to change? The Giant Indian beauracracy has been known to move at a Snail’s pace whereas we see the Chinese Dragons have adapted their beauracracy to move swiftly.
To compete today, we need qualities of a global player, and have to bring us up to the international playing field. But even today our outlook remains backward; caste based politics, division of vote banks based by religion, impending development based on meaningless disputes. The issues are endless and depressing.
Where do I begin to make a difference for my country? How do I contribute?
You are the universe and everything around you is an extension thereof. As Gandhi puts it ‘Whatever you do might seem insignificant, but it’s important that you do it’

P.N – Pardon the Grammar, I was never good at it!